In House Training

Here is just a small sample of those companies who have benefited from our training

Adecco, Adidas, Arco, BP, British Gas, Centrica, Dell, Gallaher, Hallmark Cards, Irwin Mitchell, Kodak, Morgan Stanley, Nacco Materials Handling, North East Press, O2, Queens Moat House Hotels, Royal Mail, Southern Cross Healthcare, United Advertising Publications and many more.

In addition to the courses shown, we offer private training on:

• Consumer Collection Techniques
• Customer Care
• Debt Counselling
• Management Development
• Time Management
• Writing For Results - collection letters which guarantee results

In-house training enables you to tailor a course to your specific requirements

Specifically tailored to your industry, your company, your staff, and your customers. Difficult situations can be examined and successfully overcome. Confidence is increased, motivation heightened and new ideas come to fruition.

Every course available on this site can be successfully adapted to your requirements. Pre-course consultancy is carried out and following training our after course support service ensures anyone can contact us for advice on any problems they encounter. There is no time limit or additional cost for this service.

The Benefits of in-house training can be

• Savings, the cost per delegate can be less than sending a large number of people on a public presentation
• Specifically tailored to your needs. We can modify our standard material to include additional customisation as required
• Convenience; we come to you, your people know where to go
• Resolving difficult business issues; quite often people within an organisation are aware of a difficlut issue but don't know how to resolve it- get them together and with the expert guidance of our speakers the solution will emerge
• Lessons learnt can be put straight into practise; after an in-house training course staff feel better equiped to do their job