Level 4 Professional Credit Manager Masterclass
3 Day residential programme
A three day MASTERCLASS designed to bring together a group of Credit Professionals to examine key issues affecting performance in the crucial areas of Commercial Credit Management.
It will be a mixture of personal exploration and discovery, together with the development of knowledge, understanding, skills, attitudes and behaviours that will support your development as a Credit Professional.
With more people under pressure from stress in the workplace nowadays, we will look at ways of managing stress effectively.
Course Objectives
- You will deal with highly relevant and topical issues
- Your personal needs will be addressed with a questionnaire you will receive to complete prior to attending
- You will gain by being with like-minded people
- You will discover new ways of assessing commercial credit risk
- You will share, compare and sharpen your skills
- You will be inspired to excel and progress
- You will gain 20 CPD points (Continued Personal Development)
The Credit Professional
- Raising your profile
- Attitudes and awareness to credit
- Managing your resources
- Areas of opportunity
How To Win By Managing Your People
- Creating a 'winning environment'
- Understanding strengths and weaknesses
- Management and leadership styles
- Planning your strategy
- Developing individuals
- Using time to organise work and assess results
Credit Management Health-Check
- Credit policy and procedures
- Terms and conditions
- Customer satisfaction
- Improving communication
- Optimum performance
In-Depth Accounts Analysis and Credit Scoring
- Allocating effective scoring systems
- Monitoring performance
- Working with financial statements
- Scoring key ratios
- In-depth accounts analysis
- Working capital turnaround
- The cash flow statement
- Scoring for higher commercial risk
- Insolvency signposts
- Bad debt autopsy
Economic Forecasts for Credit Professionals
- Reviewing the indicators
- The full impact of debt
- Economic trends
- Strategic forecasting
- Improving your advice to your company
Managing Stress
- Benefits of stress managment
- Controlling information overload
- Staying calm and focused
- Reduced stress through improved organisation
- How to reduce stress in others
- Avoiding stress
Course Designed For
This programme is suitable for anyone who wants to keep in touch with the latest developments for continuous self assessment to maximise personal performance.
Course Duration
3 days (residential or non-residential)

Course notes
Our credit management training resources are now available to buy online
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One and two day courses
One and two day open courses are held regularly at a range of venues across the UK
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Diploma
Diploma courses are presented one day a week for five weeks - Level 4 Certificate
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Masterclass
Masterclasses are 3 day residential workshops - Level 4 Certificate
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