Communication Skills for Managers

Communication skills for managers are vital and most managers recognise that communication skills are essential in business. Managers need to be able to communicate, build relationships and work with individuals at all levels and their behaviour and interpersonal skills can affect others both positively and negatively; consequently, this is a major element of good management.

This communication skills for managers training course enables delegates to enhance their personal and team productivity by improving their working relationships. The programme will allow delegates to develop a greater awareness of the affect their behaviour has on others and increase their options when dealing with difficult staff, conflict or work-related problems.

Course Objectives

• Acknowledge your personal behavioural style and its affect on the performance of you, your team and colleagues
• Use an enhanced understanding of the dynamics at work within a team and contribute in a more productive manner as a team leader
• Communicate and negotiate in a more persuasive and compelling style
• Adopt an appropriate style of interpersonal behaviour for the variety of interactions you complete during a working day
• Enhance the performance and motivation of your team and individual team members through improved managerial communication skills
• Develop a range of responses to deal successfully with difficult people and conflict whilst maintaining effective working relationships

Course Designed For

Managers, team leaders and supervisors who need to communicate effectively with others and are looking for performance improvements on both an individual and team basis.

Course Duration

One Day

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There aren't any dates available for this course at the moment however it is available for In-house training at your premises. Please contact us for details.

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