Terms and Conditions

Please read these Terms and Conditions carefully before placing an order, they contain important information about your rights and obligations. The following Terms and Conditions apply to all transactions made via the Credit Management Training Ltd website (www.creditmanagementtraining.co.uk ). By placing an order you are agreeing to be bound by these Terms and Conditions of Sale. Nothing in these terms shall affect your statutory rights as a UK consumer. Our website is a place for you to select and order goods described in detail on our website. All content and material published on our website are presented solely for your private, personal and non-commercial use. You must be over the age of 18 to purchase goods using the payment method displayed on our website. Delivery can only be made within the UK mainland.

1. Services, Pricing & Availability

i) Credit Management Training Ltd warrants that all services promoted for online purchase via the Credit Management Training website are of a satisfactory quality. Information provided on courses and credit searches is used to give a general description and is not intended to be binding.
ii) All courses offered for booking subject to availability
iii) All prices are stated in U.K. Pounds Sterling and must be paid in full, including delivery charges as shown. From time to time we may amend our terms and conditions without prior notice. Changes will apply to any subsequent order received.
iv) The price you pay is that displayed on our website at the time your order is received. Whilst we try to ensure our pricing information is accurate, if an error is found in the pricing of your order we will inform you and give you the option of reconfirming your order at the correct price or to cancel your order. In the event that we cannot contact you we will treat the order as cancelled. If you cancel we will re-credit you for any sum debited from your credit card for the goods.
v) To order goods, please follow the ordering procedure set out.
vi) We will treat each order for goods, confirmed on submission of your order to us, as an offer by you to purchase the goods subject to these Terms and Conditions. You are responsible for the accuracy of your order. There are three steps to our process:
a. On receipt of your order we will E-mail you to confirm that we have received your order and give you the opportunity to rectify any mistakes.
b. If we choose to accept your order we will then send you a second e-mail, confirming acceptance of the legal contract between yourself and us. We reserve the right to refuse an order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

2. Payment

i) We accept all major credit / debit cards. Sorry but we cannot process Electron cards over the Internet. As we do not offer credit facilities, your order will only be despatched if we have received the full payment for your order including delivery charges at the time of ordering.
ii) Shopping via the Internet requires you to give details such as your name, address and other relevant information. When placing an order on our website, your personal details are passed through to our secure Internet Payment Service Provider (Protx) who use encryption software in an attempt to keep your information secure. However, we cannot guarantee that any messages transmitted by you over the internet, including those that include Credit / Debit card details, will not be corrupted or intercepted by a 3rd Party. To the fullest extent permitted by UK law Credit Management Training Ltd. excludes all liability for the integrity of any messages sent or received via the Internet.

3. Order cancellation

If you wish to cancel an order with us, this must be done in writing a minimum of 48 hours prior to your requested delivery date. Please contact us by e-mail as soon as possible to enquiries@cmtltd.co.uk

4. Refunds

We aim to please and trust that you will be delighted with your goods. If this is not the case, we are happy to refund goods in accordance with the Sale of Goods Act 1979. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our discretion: make up the shortage; replace goods free of charge or refund you the price of the goods in question.Due to the perishable nature of our products, the cancellation provisions of the Consumer Protection Distance Selling Regulations 2000 do not apply. http://www.oft.gov.uk

5. Complaints

If you have a complaint regarding any Credit Management Training Ltd product or service, we will deal with your complaint within 5 working days. Within this time we will keep you informed and provide you with a timescale for a likely solution.

6. Privacy / Data Protection

Please see our Privacy Policy - Click Here

7. Links

The sites that are linked to the Credit Management Training Ltd website are owned and operated by third parties and we have no control over the content or availability of any linked website. The links provided are for information purposes only and we accept no liability for any loss or damage caused by, or in connection with the use of any other website or resource. Any concerns regarding any external link should be directed to it's website administrator.

8. Copyright

All material on this website are copyright Credit Management Training Ltd. The contract between you the customer and Credit Management Training Ltd. shall be governed by English law and jurisdiction. Any dispute will be resolved exclusively in the courts of England & Wales. Credit Management Training Ltd. has a registered address of: The Old Surgery, Church Street, Cropwell Bishop, Nottingham NG12 3BY. Tel:0115 989 9997. Fax:0115 989 4562. enquiries@cmtltd.co.uk