28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur.

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Manalgaement
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on 0115 989 9997 or email info@cmtltd.co.uk

Level 4 Diploma completed at AQA, CBRE and Mishcon de Reya:

AQA – 6 Distinctions, 1 Merit, 1 Pass, 2 Fails. Rebecca Ruck came top with 94.9%. CBRE in Glasgow – Top Marks, 95.9%, achieved by Gillian Gallacher. 6 Distinctions, 2 Merits, 2 Passes. Mishcon de Reya – Certificates of Distinction

Happy delegates at Tesco in Bangalore

CMT presented training on Credit and Collections Management at Tesco in Bangalore, India. Subjects covered included Understanding Credit Management, Cash Collection Techniques, Managing Commercial Credit Risk, Credit Policy and Procedures, Improving Emails and Letters and Legal Action and Insolvency.

Credit Management in Shared Service Centres

Having spent my whole working life in Credit Management, I have experienced many changes. The one change taking place more than ever nowadays is the function of Credit Management in Shared Service Centres, employing people with multi language skills, to

Credit Management Level 4 Diploma

Hayley Garratt of Amari Plastics (left) receiving her Certificate of Distinction from Katie Woodiss-Field (Group Credit Manager), following her success on the last Diploma Course held in London (June/July 2017). Hayley achieved marks of 93.8%, putting her in the top

Training in Dubai and Kuala Lumpur

Level 4 Diploma completed at AQA, CBRE and Mishcon de Reya:

Happy delegates at Tesco in Bangalore

Credit Management in Shared Service Centres

Credit Management Level 4 Diploma

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