DESCRIPTION

With our interactive digital training courses candidates will learn the fundamentals of Cash Collection; how to deal effectively with difficult situations and how to be successful in chasing small or large customers. Candidates who completed our 7 Cash Collection e-classes are eligible to take the digital exam and get their NCFE Level 2 certificate.

IT IS DESIGNED FOR

Those delegates who took individual e-classes and want to get their NCFE customised qualification.

EXAM CONTENT

50 multiple choice questions from the course material of these e-classes

Planning your cash collection call
Behaviours to deal with
Negotiation styles
Negotiation flow
Improving payments from large customers
Effective Collection Calls
Collection letters
Cash Collection Exam

COMPOSITION & DURATION

Digital multiple choice questions

 45 minutes

FINAL EXAM 
Feedback form
Cash Collection Exam
Final Quiz
 
£127 plus VAT per person