With our interactive digital training courses candidates will learn the fundamentals of Cash Collection; how to deal effectively with difficult situations and how to be successful in chasing small or large customers. Candidates who completed our 7 Cash Collection e-classes are eligible to take the digital exam and get their NCFE Level 2 certificate.
IT IS DESIGNED FOR
Those delegates who took individual e-classes and want to get their NCFE customised qualification.
Planning your cash collection call
Behaviours to deal with
Improving payments from large customers
Effective Collection Calls
Cash Collection Exam
COMPOSITION & DURATION
Digital multiple choice questions