Klass Academy Digital Training Module - Cash Collection Techniques

CMT is working in collaboration with Klass Academy offering Digital Training, Virtual Coaching and Live Diploma Courses.

The Cash Collection Module consists of 7 E-classes plus a final on-line test for Level 2 NCFE Accreditation. 

You can complete the complete module in your own time, within six months of purchase:

  • Planning your collection call

  • Customer behaviours to deal with

  • Negotiation styles

  • Negotiation flow

  • Improving payments from large companies

  • Effective collection calls

  • Impactful collection letters and emails


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