Klass Academy Digital Training Module - Cash Collection Techniques

Klass Academy is working in collaboration with CMT offering Digital Training, Virtual Coaching and Live Diploma Courses.

The Cash Collection Module consists of 7 E-classes plus a final on-line test for Level 2 Accreditation:

  • Planning your collection call
  • Customer behaviours to deal with
  • Negotiation styles
  • Negotiation flow
  • Improving payments from large companies
  • Effective collection calls
  • Impactful collection letters and emails


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