IMPROVING PAYMENTS FROM LARGE COMPANIES - E-CLASS
DESCRIPTION

Statistics show that large companies often pay slower than small and medium sized businesses.

In this interactive e-class, delegates will learn what approach to take if their largest customers are slow payers, whatever the reason.

IT IS DESIGNED FOR

Anyone who needs to deal with large companies; anyone who needs to collect cash; control large contracts; or resolve queries.

COMPOSITION & DURATION

The e-class contains 11 chapters including

• 26 short videos
• 32 interactive exercises and
• 1 summary quiz

Supplementary materials

4 hours

5.1 OBJECTIVES
 
5.1.1 Objectives
5.1.2 Opening
 
5.2 WHAT DO STATISTICS TELL US?
5.2.1 Payment Report
5.2.2 Interactive Exercise
5.2.3 Summary
 
5.3 REASONS BEHIND THE DELAYS
5.3.1 Why not on time?
5.3.2 Interctive Exercise
5.3.3 Summary
 
5.4 ROOT CAUSES
5.4.1 Order To Cash
5.4.2 A real case
5.4.3 Interactive Exercise
5.4.4 Summary
 
5.5 THE PERFECT CONTRACT
5.5.1 Cross-functional Team
5.5.2 Interactive Exercise
5.5.3 Summary
 
5.6 MEET THEIR REQUIREMENTS
5.6.1 Support their objectives
5.6.2 Be familiar with the organisation
5.6.3 Interactive Exercise
5.6.4 Summary
 
5.7 MAP THE PROCESS
5.7.1 What is a "Lean" Process
5.7.2 The CharterFree Preview
5.7.3 Interactive Exercise
5.7.4 Summary
5.7.5 The Kaizen event
5.7.6 Interactive Exercise
5.7.7 Summary
 
5.8 LARGE CUSTOMER'S IMPACT
5.8.1 Analyse first
5.8.2 Interactive Exercise
5.8.3 Interactive Exercise
5.8.4 Interactive Exercise
5.8.5 Summary
 
5.9 PURSUE COLLECTIONS
5.9.1 Understand and Chase
5.9.3 Interactive Exercise
5.9.4 Summary
 
5.10 FINANCIAL DIFFICULTIES
5.10.1 Deal smartly with exposure
5.10.2 Interactive Exercise
5.10.3 Summary
 
5.11 CLOSING
5.11.1 Summary
5.11.2 Supplementary materials
5.11.3 Feedback form
5.11.4 e-class Quiz
 
Final Quiz
 
Only £145 plus VAT per person
 

 

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