Which do you rate as the most important - Collecting your money or Everyone’s health? In these unprecedented times with COVID-19, how are you treating customers who owe your company money? How are you managing to pay your suppliers? It
Having spent my whole working life in Credit Management, I have experienced many changes. The one change taking place more than ever nowadays is the function of Credit Management in Shared Service Centres, employing people with multi language skills, to
Many, including the CICM, have stopped promoting open live training. We believe it is essential to continue providing it and here are some of the reasons: Why Live Training? Networking - This key to business and although e-learning courses do have networking potential via
Trixie Jardine achieved the highest marks, 97.1%, in 2019, on the Level 4 Credit Management Diploma Exam. Outstanding.
Klára Boór Advisory Chair Klara has been appointed Advisory Chair for our “Blended Learning” initiative. She has more than 20 years’ experience in Credit and Finance management, working for global companies in the engineering, machine fabrication, metal, electronics industries and financial
CMT presented training on Credit and Collections Management at Tesco in Bangalore, India. Subjects covered included Understanding Credit Management, Cash Collection Techniques, Managing Commercial Credit Risk, Credit Policy and Procedures, Improving Emails and Letters and Legal Action and Insolvency.
Steve Savva has been working on an exciting new offering with a team of people. This is currently being tested and once approved will be available to all. Watch this space.
In a survey conducted, asking delegates on some courses to complete a questionnaire on 10 things that contribute towards their satisfaction at work and rank them in order of 1 being the most important and 10 the least important, here
Following her success on the Level 4 Credit Management Diploma Course, Tracy Fernley, Credit Control Manager at Gateley Plc, booked training for her team on Cash Collection by Phone Best Practice. Here is her unsolicited testimonial: "I wanted to wait until
Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Singapore on 26 and 27 April. Feedback was Excellent and the picture shows delegates with Steve after the course. Steve will be in Singapore again
What CMT is all about after 25 years in business: CMT is an NCFE Investing in Quality Approved Centre, delivering open, in-house and bespoke credit, finance, customer care, professional development, leadership and management courses; including a Level 4 Diploma Course
Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur. Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur. Subjects covered included: The Aims
Hayley Garratt of Amari Plastics (left) receiving her Certificate of Distinction from Katie Woodiss-Field (Group Credit Manager), following her success on the last Diploma Course held in London (June/July 2017). Hayley achieved marks of 93.8%, putting her in the top
PassionThe starting point of getting to success, however you may choose to measure it, I believe, is being passionate about what you do. Those of you who know me know the passion I have for Credit Management. I’m not only
The above is the title of a book written by Cherie Carter-Scott PhD, who is an international lecturer, consultant and author. Cherie gained her PhD in Human and Organisational Development, founded the MMS (Motivational Management Service) Institute and has written
Here are six practical steps you can take to motivate your staff to deliver the results you need. 1. Clarify what you want Your people need to have a clear understanding of the results you truly care about as well
Excellence is like an insurance policy. Results need to satisfy employers, customers and shareholders, but whatever the quality of your work, continued survival of a business or continued employment cannot be guaranteed, especially in the current Brexit uncertainty and Hung
Andrew Herbert, who works at Annapurna Recruitment, completed the Level 4 Diploma Course in Credit Management held in London, October/November 2015, has achieved the highest mark to date 97.3%. An incredible result. Here he is with his Certificate of Distinction
Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email: “I want to say a very sincere thank you for allowing me to study
AQA – 6 Distinctions, 1 Merit, 1 Pass, 2 Fails. Rebecca Ruck came top with 94.9%. CBRE in Glasgow – Top Marks, 95.9%, achieved by Gillian Gallacher. 6 Distinctions, 2 Merits, 2 Passes. Mishcon de Reya – Certificates of Distinction
The highest exam marks to date, 96.4%, have been achieved by Elizabeth Colley, Begbies Traynor, who completed the Level 4 Credit Management Diploma Course, held in London, during September/October 2014. Here is what Elizabeth has to say: “Having completed an