Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email:
“I want to say a very sincere thank you for allowing me to study for and complete the Level 4 – Credit Management Diploma, especially since you gave me the option of studying over SKYPE! Any study I have taken in the past was always done in a classroom environment within a group of people, however this was unavailable to me at this time.
The Skype option has to be highly recommended by me for a number of different reasons. I live in a rural area and work full time, without the option of taking time off work to study.
Completing the course via Skype allowed me to study from my kitchen table (usually uninterrupted) at a pace I could work at and I didn’t feel that any question I asked was either silly or irrelevant.
We were able to cover some topics quite quickly, especially topics which were familiar to me that I found relatively straight forward. On equal measure, I didn’t feel I was holding anyone back when I couldn’t grasp certain concepts or explanations and needed extra help.
Steve was the most patient of trainers, who explained each topic to me in terms i understood – not always easy for him I’m sure!
The course was very thorough with excellent notes and slides available to help with the presentations. Even the dreaded exams did not become the ordeal I had anticipated with my main big challenge being the long number of years since I had last sat an exam. However, it didn’t take me long to get back into the swing of studying in the run up to the Diploma Course exams – my son and daughter one end of the kitchen table, me at the other (big table).
Thankfully my efforts have paid off and I have passed the Level 4 Credit Management Diploma with Distinction.
Thank you Steve”
PassionThe starting point of getting to success, however you may choose to measure it, I believe, is being passionate about what you do. Those of you who know me know the passion I have for Credit Management. I’m not only
Hayley Garratt of Amari Plastics (left) receiving her Certificate of Distinction from Katie Woodiss-Field (Group Credit Manager), following her success on the last Diploma Course held in London (June/July 2017). Hayley achieved marks of 93.8%, putting her in the top
Here are six practical steps you can take to motivate your staff to deliver the results you need. 1. Clarify what you want Your people need to have a clear understanding of the results you truly care about as well
Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Singapore on 26 and 27 April. Feedback was Excellent and the picture shows delegates with Steve after the course. Steve will be in Singapore again