Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email:
“I want to say a very sincere thank you for allowing me to study for and complete the Level 4 – Credit Management Diploma, especially since you gave me the option of studying over SKYPE! Any study I have taken in the past was always done in a classroom environment within a group of people, however this was unavailable to me at this time.
The Skype option has to be highly recommended by me for a number of different reasons. I live in a rural area and work full time, without the option of taking time off work to study.
Completing the course via Skype allowed me to study from my kitchen table (usually uninterrupted) at a pace I could work at and I didn’t feel that any question I asked was either silly or irrelevant.
We were able to cover some topics quite quickly, especially topics which were familiar to me that I found relatively straight forward. On equal measure, I didn’t feel I was holding anyone back when I couldn’t grasp certain concepts or explanations and needed extra help.
Steve was the most patient of trainers, who explained each topic to me in terms i understood – not always easy for him I’m sure!
The course was very thorough with excellent notes and slides available to help with the presentations. Even the dreaded exams did not become the ordeal I had anticipated with my main big challenge being the long number of years since I had last sat an exam. However, it didn’t take me long to get back into the swing of studying in the run up to the Diploma Course exams – my son and daughter one end of the kitchen table, me at the other (big table).
Thankfully my efforts have paid off and I have passed the Level 4 Credit Management Diploma with Distinction.
Thank you Steve”
Following her success on the Level 4 Credit Management Diploma Course, Tracy Fernley, Credit Control Manager at Gateley Plc, booked training for her team on Cash Collection by Phone Best Practice. Here is her unsolicited testimonial: "I wanted to wait until
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In a survey conducted, asking delegates on some courses to complete a questionnaire on 10 things that contribute towards their satisfaction at work and rank them in order of 1 being the most important and 10 the least important, here