28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur.

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Manalgaement
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on 0115 989 9997 or email info@cmtltd.co.uk

CMT are Finalists in CICM British Credit Awards

What CMT is all about after 25 years in business: CMT is an NCFE Investing in Quality Approved Centre, delivering open, in-house and bespoke credit, finance, customer care, professional development, leadership and management courses; including a Level 4 Diploma Course

Completing the course via Skype allowed me to study from my kitchen table

Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email: “I want to say a very sincere thank you for allowing me to study

Happy delegates at Tesco in Bangalore

CMT presented training on Credit and Collections Management at Tesco in Bangalore, India. Subjects covered included Understanding Credit Management, Cash Collection Techniques, Managing Commercial Credit Risk, Credit Policy and Procedures, Improving Emails and Letters and Legal Action and Insolvency.

Why Live Training

Many, including the CICM, have stopped promoting open live training. We believe it is essential to continue providing it and here are some of the reasons: Why Live Training? Networking - This key to business and although e-learning courses do have networking potential via

Training in Dubai and Kuala Lumpur

CMT are Finalists in CICM British Credit Awards

Completing the course via Skype allowed me to study from my kitchen table

Happy delegates at Tesco in Bangalore

Why Live Training

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