28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur.

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Manalgaement
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on 0115 989 9997 or email info@cmtltd.co.uk

If Life is a Game - These are the Rules

The above is the title of a book written by Cherie Carter-Scott PhD, who is an international lecturer, consultant and author. Cherie gained her PhD in Human and Organisational Development, founded the MMS (Motivational Management Service) Institute and has written

Klara Boor

Klára Boór Advisory Chair Klara has been appointed Advisory Chair for our “Blended Learning” initiative. She has more than 20 years’ experience in Credit and Finance management, working for global companies in the engineering, machine fabrication, metal, electronics industries and financial

New Offering Coming Soon

Steve Savva has been working on an exciting new offering with a team of people. This is currently being tested and once approved will be available to all. Watch this space.

Credit Management in Shared Service Centres

Having spent my whole working life in Credit Management, I have experienced many changes. The one change taking place more than ever nowadays is the function of Credit Management in Shared Service Centres, employing people with multi language skills, to

Training in Dubai and Kuala Lumpur

If Life is a Game - These are the Rules

Klara Boor

New Offering Coming Soon

Credit Management in Shared Service Centres

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