28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai on 19 and 20 November and Kuala Lumpur on 22 and 23 November.

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Management
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on 0115 989 9997 or email info@cmtltd.co.uk

CMT are Finalists in CICM British Credit Awards

What CMT is all about after 25 years in business: CMT is an NCFE Investing in Quality Approved Centre, delivering open, in-house and bespoke credit, finance, customer care, professional development, leadership and management courses; including a Level 4 Diploma Course

Achieving the highest mark came as quite a surprise

The highest exam marks to date, 96.4%, have been achieved by Elizabeth Colley, Begbies Traynor, who completed the Level 4 Credit Management Diploma Course, held in London, during September/October 2014. Here is what Elizabeth has to say: “Having completed an

Completing the course via Skype allowed me to study from my kitchen table

Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email: “I want to say a very sincere thank you for allowing me to study

The Motivation to Work Survey

In a survey conducted, asking delegates on some courses to complete a questionnaire on 10 things that contribute towards their satisfaction at work and rank them in order of 1 being the most important and 10 the least important, here

Training in Dubai and Kuala Lumpur

CMT are Finalists in CICM British Credit Awards

Achieving the highest mark came as quite a surprise

Completing the course via Skype allowed me to study from my kitchen table

The Motivation to Work Survey

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