28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur.

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Manalgaement
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on 0115 989 9997 or email info@cmtltd.co.uk

Training in Singapore

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Singapore on 26 and 27 April. Feedback was Excellent and the picture shows delegates with Steve after the course. Steve will be in Singapore again

How to Achieve Excellence

Excellence is like an insurance policy. Results need to satisfy employers, customers and shareholders, but whatever the quality of your work, continued survival of a business or continued employment cannot be guaranteed, especially in the current Brexit uncertainty and Hung

Completing the course via Skype allowed me to study from my kitchen table

Marie McKinley recently completed the Level 4 Diploma Course in Credit Management one to one over Skype. Here is what she wrote in an email: “I want to say a very sincere thank you for allowing me to study

Klara Boor

Klára Boór Advisory Chair Klara has been appointed Advisory Chair for our “Blended Learning” initiative. She has more than 20 years’ experience in Credit and Finance management, working for global companies in the engineering, machine fabrication, metal, electronics industries and financial

Training in Dubai and Kuala Lumpur

Training in Singapore

How to Achieve Excellence

Completing the course via Skype allowed me to study from my kitchen table

Klara Boor

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