Training in Dubai and Kuala Lumpur
28 November 2017

Training in Dubai and Kuala Lumpur

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Dubai and Kuala Lumpur. 

Feedback was Excellent and the picture shows happy, smiling delegates after the course in Kuala Lumpur.

Subjects covered included:

  • The Aims and Importance of Good and Effective Credit Manalgaement
  • Influencing Customers to Pay Sooner
  • Being Assertive
  • Cash Collection by Phone
  • Communiacting and Negotiating Effectively
  • Emails and Letters that Get Results
  • Setting Targets, Measuring Performance and Cash Planning
  • Query Management
  • Company Policy and Objectives
  • Sales and Credit Working Together
  • Class Exercises
  • Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy. 
Please call us on 0115 989 9997 or email

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