08 May 2018

Training in Singapore

Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Singapore on 26 and 27 April.

Feedback was Excellent and the picture shows delegates with Steve after the course. Steve will be in Singapore again in July to present this workshop in-house.

Subjects covered included:

The Aims and Importance of Good and Effective Credit Management
Influencing Customers to Pay Sooner
Being Assertive
Cash Collection by Phone
Communiacting and Negotiating Effectively
Emails and Letters that Get Results
Setting Targets, Measuring Performance and Cash Planning
Query Management
Company Policy and Objectives
Sales and Credit Working Together
Class Exercises
Delegates Action Plan

This workshop can be presented in-house, at your company, and geared to suit your specific needs with pre-course consultancy.
Please call us on +44(0)115 989 9997 or email info@cmtltd.co.uk

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