Following her success on the Level 4 Credit Management Diploma Course, Tracy Fernley, Credit Control Manager at Gateley Plc, booked training for her team on Cash Collection by Phone Best Practice. Here is her unsolicited testimonial:
"I wanted to wait until I got back from our new Guildford office before I got in touch.
Everyone really enjoyed the course and I have had great feedback about you and how you presented the course. They said you kept the whole thing interesting and kept their attention and as I have visited the other offices since, I can confirm your course notes are on all their desks.
I am pleased to advise that the team are already reporting they are putting your suggestions into practice."
Credit Control Manager
for Gateley Plc
What CMT is all about after 25 years in business: CMT is an NCFE Investing in Quality Approved Centre, delivering open, in-house and bespoke credit, finance, customer care, professional development, leadership and management courses; including a Level 4 Diploma Course
In a survey conducted, asking delegates on some courses to complete a questionnaire on 10 things that contribute towards their satisfaction at work and rank them in order of 1 being the most important and 10 the least important, here
CMT presented training on Credit and Collections Management at Tesco in Bangalore, India. Subjects covered included Understanding Credit Management, Cash Collection Techniques, Managing Commercial Credit Risk, Credit Policy and Procedures, Improving Emails and Letters and Legal Action and Insolvency.
Trixie Jardine achieved the highest marks, 97.1%, in 2019, on the Level 4 Credit Management Diploma Exam. Outstanding.