Following her success on the Level 4 Credit Management Diploma Course, Tracy Fernley, Credit Control Manager at Gateley Plc, booked training for her team on Cash Collection by Phone Best Practice. Here is her unsolicited testimonial:
"I wanted to wait until I got back from our new Guildford office before I got in touch.
Everyone really enjoyed the course and I have had great feedback about you and how you presented the course. They said you kept the whole thing interesting and kept their attention and as I have visited the other offices since, I can confirm your course notes are on all their desks.
I am pleased to advise that the team are already reporting they are putting your suggestions into practice."
Credit Control Manager
for Gateley Plc
In a survey conducted, asking delegates on some courses to complete a questionnaire on 10 things that contribute towards their satisfaction at work and rank them in order of 1 being the most important and 10 the least important, here
Steve Savva presented a two day workshop on Advanced Credit Collections For Credit Professionals in Singapore on 26 and 27 April. Feedback was Excellent and the picture shows delegates with Steve after the course. Steve will be in Singapore again
Here are six practical steps you can take to motivate your staff to deliver the results you need. 1. Clarify what you want Your people need to have a clear understanding of the results you truly care about as well
The highest exam marks to date, 96.4%, have been achieved by Elizabeth Colley, Begbies Traynor, who completed the Level 4 Credit Management Diploma Course, held in London, during September/October 2014. Here is what Elizabeth has to say: “Having completed an